Give the good answer at the right time by creating intelligent FAQs !
Start a FAQ on your collaborative platform. By means of the FAQ application, centralize all the useful information for your collaborators on your platform.
Structure the information and enrich it
With the FAQ application, create thematic clusters corresponding to the essential information for your collaborators. Business, HR, support, every theme can be built from external information or gradually enriched from the contents of the enterprise social network.
Share the knowledge base with a precise target
For the same FAQ, you can target different audiences according to the approached theme. You can also make the FAQ public on Web to share widely your information and benefit from the natural referencing.
The FAQ application allow to capitalize on the value produced by the collaborative on the platform, adding a structural layer to the information and broadening the target audience.