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Jamespot - Questions and Answers

Questions and Answers

520510

Facilitate exchanges and develop a knowledge base.

About Questions and Answers

Your knowledge is your performance. Gain in reactivity by soliciting internal experts. Gain in collective intelligence by capitalizing on employee exchanges.

 

 

Solicit the organization's internal experts 

 

A problem and need a quick answer? Ask your question within your network, get the most relevant answer for your activity from your collaborators and gain in reactivity.

 

Users will receive a notification on the platform and an email alert inviting them to contribute their expertise. 

Support requires fewer internal resources and employees are valued for the answers they provide to the network.

 

 

Gain collective intelligence

 

Jamespot indexes all content posted on your collaborative platform. 

New entrants facilitate their integration by benefiting from this knowledge base and the answers already brought to the network. 

No duplication: Before a user asks a question, Jamespot indicates similar questions that have been resolved. 

 

 

Features
  • Ask your question from the Q&A application or from the quick post button.
  • Determine an audience - Groups, users, etc.
  • Choose the best answer.
  • Detect similar questions.
  • View last questions asked / Unanswered questions / Resolved questions.
  • Assign keywords for quick search via the search engine. 
  • Turn your question into a Frequently Asked Questions entry.

Testimonies

Matthieu LLUIS

Matthieu LLUIS

Project's Director

With the "Q&A" application, new users of the platform as well as regulars can share their knowledge with the entire organization. In short, an application that puts knowledge at everyone's service!