Jamespot Store
Jamespot - Support
Jamespot - Support
1 $ / user / month

Support

158189

Use the power of collaboration to respond to support requests from your network.

About Support

Use the power of collaboration to respond to support requests from your network. With the Support application, set up a simple and efficient system to organize individual responses to business questions.

 

 

Propose an answer adapted to your needs

 

The Support application provides a flexible, individual response to users within the corporate social network.

 

You can configure the different steps of the response and adapt them to your uses and your business vocabulary.

 

 

Monitor the performance of your support

 

To maintain the quality of your customer response, quickly check the status of support and filter requests by type and resolution status.

 

Export all data to measure your business performance.

 

 

Fonctionnalités
  • Simply submit a support request to the relevant departments (e.g. purchasing, technical, inventory, etc.).
  • Attach a process to your support application.
  • Export all data to measure your business performance.

Testimonies

By Pierre AUFFRET

By Pierre AUFFRET

Developer at Jamespot

The Support application is an indispensable tool for customer relations and is the ideal solution for user experience exchanges. User feedback is a resource that we share as a team. This feedback is invaluable to us in the context of continuous product improvement.